Intcomex Support
Shipping & Returns
Clear guidance for deliveries, returns, and exchanges across Chile, Peru, and Guatemala.
Delivery
Shipping Made Simple
Returns
Return Guidelines
Start promptly
Contact Intcomex as soon as possible after delivery if you need help with a return or exchange.
Keep it complete
Return items with original accessories, packaging, and proof of purchase whenever possible.
Product condition
Items should be returned in the condition received, subject to inspection and applicable consumer protections.
Refund review
Approved refunds are issued to the original payment method after the returned item has been reviewed.
